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Policies

Policies

Description of services: Dennison+Wolfe provides affordable, professional web design, web development and ecommerce solutions for small to medium-sized businesses, starting at just $999 for a complete solution and $19 a month in hosting fees.

Customer Service: You will be assigned an Account Manager, who will work with the Product Manager to implement your web solution. You can also contact us anytime via a webform, and we will provide you email, phone and twitter contact information once you fill out the “Start The Process” form (no purchase required).

Refund Policy: There are no refunds for web development services. Dennison+Wolfe will proceed with you in a professional and workmanlike manner and in accordance with all reasonable professional standards for such services.

Cancellation Policy: Client may stop monthly hosting fees at any time, effectively immediately upon notification via email or phone. Client does not receive a refund for any hosting fees already paid, and is entitled to full hosting services in accordance with the time period already paid. For example, if Client pays a $19 monthly hosting fee on December 1 for December hosting, and cancels on December 15th, then hosting services will continue through December 31st, and client will not be charged for January.

Delivery/Shipping Policy: Because Dennison+Wolfe provides digital services, we conduct all business over the internet. In an instance where we would need to ship a document or other goods to you via “snail mail”, we will do so with delivery confirmation in the United States only, at our expense. All other countries shipped to will not have delivery confirmation, and will be shipped at client expense.

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